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Going away this year? Who is answering your calls? Think telephone answering service

Published by call-answer.co.uk in the blog call-answer.co.uk's blog. Views: 480

With the summer holiday season fast approaching many small UK business owners will be diverting their calls to voicemail while they are enjoying a well earned break.

Whilst the traditional voicemail will ensure potential clients are able to leave a message, many callers will simply hang up and call a competitor.

Using a call answering service this summer could help your business ensure that every business opportunity is maximised.

A good telephone answering service will provide small businesses with the ability to divert calls to a real person who will act as an employee of the business in question. Generally answering services include:

  • Calls answered in company name
  • 24/7 service
  • Messages sent by email and SMS - allowing calls to be returned from anywhere in the world
  • Customised answering options to ensure that the personal touch is given to every call
  • Pay You Go Services meaning that you only pay for messages you receive

Using a call answering service is a far more cost effective option than employing staff, particularly where call volumes are low.

So, if you are going away this year and want to ensure your business continues to operate to its full potential, consider a call answering service.
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