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Old 03-07-2009, 11:33 AM
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Default Asking for what you want

I had a lovely example of the power of this simple, but oh so powerful, act. My younger daughter decided about a year ago that she needed a newer car and invested all her savings in a lovely little Corsa. She seems very in tune with her vehicle and notices all sort of little things that more experienced drivers might miss. When she had had it only a couple of months she said that she thought there was a problem getting the car into gear. I drove it and spotted no problems, but suggested she get the dealer to check it whilst it was under warranty. He declared it fine too. A few weeks ago it turned out that she had been right all along and the car had a serious problem and she couldn’t get it in 2nd gear at all. The linkage was broken and resulted in an expensive little bill she could ill afford.

The car had only had a 3 month warranty and was 9 months out of it. I suggested she tell the dealer what happened and see how he responded. She couldn’t see the point of this. None-the-less, I thought it worth a try and called him as I had thought him to be a ‘decent’ guy. He asked me to send them the bill and he would do what he could. Today I got a call back and he said that his boss had agreed to refund her £150, which made a significant difference to her finances.

So many of us feel that we can’t or won’t get given what we ask for and defend ourselves by not even asking . There can be big pay-offs for daring to tell the World what we want. Why not tell someone today what you want…
“You can’t ask for what you want unless you know what it is. A lot of people don’t know what they want or they want much less than they deserve. First you have figure out what you want. Second, you have to decide that you deserve it. Third, you have to believe you can get it. And, fourth, you have to have the guts to ask for it.” Barbara De Angelis
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Old 03-07-2009, 12:33 PM
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It's good to hear the garage showing some real customer servcie - I think you should name them so they can bathe in the refelcted glory
Cool Bananas
Martin
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Old 03-07-2009, 01:48 PM
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agreed, who is this ethical garage?
I'm still spitting feathers over my last MOT where I specifically asked for a call before any work was undertaken, only to call up later in the day to find that they'd fitted 2 new tyres so it'd pass, normally wouldnt have minded too much but as I have 4 brand new tyres sitting in my garage I wasnt best pleased to say the least.
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Old 03-07-2009, 03:17 PM
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Quote:
Originally Posted by CarCare Direct View Post
It's good to hear the garage showing some real customer servcie - I think you should name them so they can bathe in the refelcted glory
Cool Bananas
Martin
Happy to -> Lodge Motors, nr Sandhurst
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