New Feature Added - UK Business Labs

**xpressmedia** · #1 (**permalink**) 13-02-2009, 02:05 PM

Hi All,

Just a quick post to say that, I've added a new feature on the website.

Live Chat Software is now up and running on the site, to provide pre-sales questions and online, realtime support. This is a great feature for any website and hope visitors will make good use of it.

It is currently located here but am working on putting it on the home page and other selected pages.

Hope you like it or and by the way it's freeware software available from LiveZilla

Regards,
Lee

**Ray Stewart** · #2 (**permalink**) 13-02-2009, 02:46 PM

It's a shame it's below the fold. At first look I didn't see it. Can you move it up a little??

Great idea though

**xpressmedia** · #3 (**permalink**) 13-02-2009, 02:48 PM

Just working on putting under the logo, so it will be seen before the fold. and also on the home page.

Thanks Lee

**xpressmedia** · #4 (**permalink**) 13-02-2009, 03:39 PM

Updated.....

Now under the logo on various pages

**Ray Stewart** · #5 (**permalink**) 13-02-2009, 05:44 PM

Lee - it doesn't appear on any of the pages

**xpressmedia** · #6 (**permalink**) 13-02-2009, 06:16 PM

It sure does just under the logo says Live Chat Support
Xpress Media | The Complete Solution To Your Online Presence | Barnsley
Xpress Media | Web Design
Xpress Media | Hosting
Xpress Media | Contact

Appears on all the above pages, Maybe you need to close your browser to reset your Cache files...

Please let me know if you see it.

BTW I have cross-browsered it and works on FF, IE & Safari

**Ray Stewart** · #7 (**permalink**) 13-02-2009, 07:22 PM

I have looked all over the site on my laptop - not used on the site before using firefoz and they are still not there- sorry.

Also checked the site in IE8 and... nothing.

Can anyone else see them

**xpressmedia** · #8 (**permalink**) 13-02-2009, 07:25 PM

Yes, I have checked with several people and they can see it it's located just under the xpress media logo on left hand side..

**Ray Stewart** · #9 (**permalink**) 13-02-2009, 07:35 PM

Weird....

I could see it originally as I mentioned when it was low down but...now I have checked every page and there is no site of it - on two different machines.

Sorry, but why would they not show up to me and yet others can see them, and if I can't see them, how many visitors will not be able to see them as well?

**xpressmedia** · #10 (**permalink**) 13-02-2009, 07:36 PM

I think its your cache file, close the browser and restart the browser

Just thought Id post a screenshot of where it is

**Emma** · #11 (**permalink**) 13-02-2009, 08:40 PM

Sorry Lee I can't see it either. Im on explorer.

**xpressmedia** · #12 (**permalink**) 13-02-2009, 08:45 PM

Strange!!! I cross browser tested it all for IE 7&8RC1 FF2&3 also Safari

**Ray Stewart** · #13 (**permalink**) 13-02-2009, 08:54 PM

This is a screenshot from my desktop...

As you see - no signs.

**xpressmedia** · #14 (**permalink**) 13-02-2009, 08:56 PM

What version of IE do you have ?

Also what size screen do you have ?

**Ray Stewart** · #15 (**permalink**) 13-02-2009, 09:13 PM

The screenshot was taken from Mozilla Firefox version 3.0.6 and my desktop has a 22" widescreen monitor using xp pro.

As I said, it is the same on my laptop using same version of mozilla and also the same on IE8 on vista business pro - laptop screen size is 17" widescreen I think.

**xpressmedia** · #16 (**permalink**) 13-02-2009, 09:17 PM

And you open the browser in full screen, like click the middle button of the 3 in the top right hand corner of the browser, I have a 17" screen and same FF version and mines fine....Just find it weird

**Mark** · #17 (**permalink**) 13-02-2009, 09:58 PM

We can see it when we open the browser to 24" wide (1920px). Must be a formatting issue...

**xpressmedia** · #18 (**permalink**) 13-02-2009, 10:02 PM

Thanks all, am really knackered so am off to bed been on this laptop since 8am this morning and my eyes will be going square soon lol....

I'll check it Monday and sort it out.

Thanks again all

Lee

**xpressmedia** · #19 (**permalink**) 22-04-2009, 01:42 PM

All updated now, cross browser friendly and site design and layout changed.