Domain Name Transfer - Fraud Orders

[Daniel :: EZPZ Hosting]

We run fairly strict fraud filters on all orders we receive, these are fully automatic and check things such as the distance from the IP address and the postal address that the clients signs up with

On the evening of Sept 11th we had an order come through that looked very suspicious, but still got through the filter. The distance between the IP and postal address was 900km, the domain ordered was a personal domain name but didn't match the name of the person that signed up. The address was also a PO Box in America that didn't seem to be a residential address.

To top it off, a ticket was submitted a few minutes after the order from an IP address in the UK.

Seeing all of the above, I suspended the account and emailed for ID, stating that if we hear nothing in 24 hours the account will be removed. Needless to say we didn't hear anything and it was cancelled.

The domain was automatically registered and cannot be deleted.
Tonight, someone at that UK IP address has emailed us asking if the domain name can be moved from that fraud account to a new account.

The person used their real name (matches the domain name) so am fairly sure they wont be trying it again.

Would I face any legal problems in moving this domain name, for a fee, to his account?

I have replied to his ticket asking for identification, with a scanned drivers license for example.

I have not come across this situation before so wanted some advice - I don't see anything wrong with it but thought i'd seek a second opinion.

Cheers,

Dan

[Emma]

Did you get this sorted out in the end?

[Daniel :: EZPZ Hosting]

It was indeed. We simply stated the domain could not be moved and they would need to register a different domain.

I decided this was the easiest and safest way to go.