Can anyone help? I've seen a growing trend towards people in other countries buying my goods, I am VAT registered and I understand that if I sell in Europe to domestic customers I leave VAT on, but to VAT registered businesses in their own countries then I remove the VAT, but I sent an item to Canada the other day, had no idea what to do with the VAT and the woman at the Post Office suggested I tick the gift button which it obviously wasn't. I have an item to go out to the Phillipines tomorrow and I've even less idea.
Denise
Just to reply to my own post Have found out that anything sent outside the EU is VAT exempt and I don't require an export licence, invoice should be on the outside of the package so it can be checked if needs be.
Hope that helps someone else
Denise
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B2B Magnetic Fuel & Energy Saving, call 0800 8600 756 www.better-way.co.uk
Depending on what it is your selling and how (i.e if its automated sequence online) you may want to use the likes of google checkout which allows you to do a partial refund, this could be your tax refund, by the percentage.
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Customs Declarations?
Have found out that anything sent outside the EU is VAT exempt and I don't require an export licence, invoice should be on the outside of the package so it can be checked if needs be.
