By not being greedy, taking time to get to know my customers (far easier to maximise business with current customers than to pick up new ones) also by not being afraid to push boundaries and try different approaches- currently offering open book trading with some customers where they see my buy price and we have pre agreed % margin, quite unusual but it gives transparency in a very murky market
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Visit www.c-p-ltd.com or give us a call and ask for Mark; IT supplies without the hassle
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