Slow payers are the worst customers
Nit pickers I have no problem with as my ethos is to make customers happy so that they tell others, which in turn can help grow your business, but slow payers can damage your business.
If you arrange payment terms of 14 days and not 30 days it is usually for a reason, to ensure that money comes in from a debtor before it goes out to a creditor, allowing you to have positive cashflow (or at least a steady trend).
Slow payers cause you to spend more on chasing them for money as well as affecting cashflow, leaving shortfalls in some instances if not covered by new sales.
Imposing a 2 strike rule where any second instance of slow payment will result in withdrawl of credit is an effective tool.
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